Privacy Policy
Frankly is committed to protecting the privacy of users of our digital resources. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained from parents through school districts. By using our platform, you consent to the practices described in this policy.
Information We Collect
We collect the following types of personally identifiable information:
- Email address
- First and last name
- User activity data, including:
- Pages visited and interactions with platform features
- Log-in and session timestamps
- Device and browser information
- Survey Responses, including:
- Multiple-choice selections and ratings
- Open-text responses
- Feedback on platform features, content, and user experience
How We Use Information
We use the collected information solely for the following purposes:
- Reporting data to district administrators to assess engagement and usage trends
- Enhancing and improving the platform to better serve families
Data Sharing and Disclosure
We do not sell or distribute personal information or data collected. We review our policies and practices to ensure compliance where required with the Federal Educational Rights and Privacy Act (FERPA) and the European Union’s General Data Protection Regulation (GDPR), as well as applicable state law and regulations. Information may be shared only in the following circumstances:
- With district administrators for reporting and analysis purposes
- With trusted service providers who assist in platform maintenance and improvement, provided they comply with confidentiality obligations
- As required by law or to comply with a legal process
- In the event that the company is acquired, we may share data with the purchaser to facilitate continued services to the user
Data Storage and Security
We implement industry-standard security measures to protect the personal information we collect and store securely. Only authorized individuals have access to personal data and are accountable for the Security and Privacy of any personal data.
Data Retention
We retain and store your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as permitted by law.
User Rights and Choices
If you have any concerns about your data or would like to request that personal information be deleted, please contact us directly at support@ilovefrankly.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify school districts and users of significant changes and update the effective date accordingly. Continued use of our platform after such changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at support@ilovefrankly.com
Privacy Policy
March 2025