Welcome to Frankly! ("Resources"). The following terms and conditions ("Terms") govern your use of our digital platforms and the educational resources provided. By accessing or using these Resources, you agree to be bound by these Terms. If you disagree with any part of these Terms, please refrain from using these resources.

Company’s Concern for Users

At Frankly, we care deeply about the well-being of our users. Our goal is to provide supportive, evidence-based educational resources to empower parents in fostering healthy relationships with their children. While we strive to offer high-quality content, we encourage users to seek professional advice when needed and to use their judgment in applying the information provided.

Educational Purpose Only

The content provided in these Resources, including audio, video, and written material, is for informational and educational purposes only. It is designed to help parents support their adolescent children with evidence-based strategies, but it is not a substitute for professional medical, psychological, or legal advice. If you require specialized support, we recommend consulting a licensed professional.

No Professional or Medical Advice

These Resources do not provide medical, psychological, or therapeutic services. The information shared is general and should not be interpreted as personalized advice. Any reliance on the materials provided is solely at your own risk.

Assumption of Risk

By using these Resources, you acknowledge and accept that:

• The strategies and recommendations provided are general in nature and may not be suitable for every individual or situation.
• Implementing any suggestions or techniques from these Resources is done at your own discretion and risk.
• Frankly is not responsible for any outcomes, direct or indirect, resulting from your use of the information provided.

User Responsibilities

By using these Resources, you acknowledge that:

• You are responsible for how you apply the information found within them.
• You will not misuse, misrepresent, or rely on these Resources as a substitute for professional consultation.
• You will not share or distribute any resources in a way that infringes on copyrights or intellectual property rights.

Intellectual Property Rights

All content, including audio, video, text, graphics, and downloadable materials, is the property of Frankly or used with permission. You may use the resources for personal, non-commercial purposes but may not reproduce, distribute, or modify them without explicit consent.

Third-Party Works 

These Resources may contain references to third-party works and/or content. This is provided for educational and informational purposes only. We do not endorse or take responsibility for the accuracy, security, research base or content of third-party works or sites. 

Limitation of Liability

Under no circumstances shall Frankly or its affiliates be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our content. This includes, but is not limited to, any errors or omissions in the content provided.

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting. Continued use of these Resources after changes constitutes your acceptance of the new Terms.

Contact Information

If you have any questions about these Terms, please contact us at: support@ilovefrankly.com

By using these Resources, you acknowledge that you have read, understood, and agreed to these Terms.

Frankly appreciates your commitment to supporting adolescent development through education and information!

Product Disclaimer

Frankly provides educational and informational content designed to assist parents in supporting their adolescent children. However, by using our resources, you acknowledge and agree to the following:

Informational Use Only

The strategies, techniques, and advice presented are for informational purposes only and should not be considered professional medical, psychological, or legal guidance.

No Guarantee of Outcomes

Every child and family dynamic is different. We do not guarantee that the information provided will work for every individual. Implementing any strategies is at your own risk.

Assumption of Risk

By using our content, you understand that:

• You assume full responsibility for any decisions or actions taken based on our materials.
• Frankly is not liable for any direct or indirect consequences resulting from the use of our resources.

External Links and Third-Party Content

Our Resources may provide links to third-party websites for additional information. We do not control, endorse, or take responsibility for third-party content, products, or services.

Intellectual Property Rights

All content provided is owned by Frankly or used with permission. Unauthorized reproduction or distribution is prohibited.

 Company’s Concern for Users

At Frankly we value the trust of our users and strive to provide high-quality, evidence-based educational materials. We encourage responsible use of our resources and recommend seeking professional guidance when needed to ensure the best outcomes for your family.

Contact Information

For any questions about this disclaimer, please contact us at: support@ilovefrankly.com

By accessing and using our resources, you acknowledge that you have read and agreed to this disclaimer.

Frankly is committed to protecting the privacy of users of our digital resources. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained from parents through school districts. By using our platform, you consent to the practices described in this policy.

Information We Collect
We collect the following types of personally identifiable information:

• Email address
• First and last name
• User activity data, including:
  • Pages visited and interactions with platform features
  • Log-in and session timestamps
  • Device and browser information
• Survey Responses, including:
  • Multiple-choice selections and ratings
  • Open-text responses
  • Feedback on platform features, content, and user experience

How We Use Information
We use the collected information solely for the following purposes:

• Reporting data to district administrators to assess engagement and usage trends
• Enhancing and improving the platform to better serve families

Data Sharing and Disclosure
We do not sell or distribute personal information or data collected. We review our policies and practices to ensure compliance where required with the Federal Educational Rights and Privacy Act (FERPA) and the European Union’s General Data Protection Regulation (GDPR), as well as applicable state law and regulations. Information may be shared only in the following circumstances:

• With district administrators for reporting and analysis purposes
• With trusted service providers who assist in platform maintenance and improvement, provided they comply with confidentiality obligations
• As required by law or to comply with a legal process
• In the event that the company is acquired, we may share data with the purchaser to facilitate continued services to the user

Data Storage and Security
We implement industry-standard security measures to protect the personal information we collect and store securely. Only authorized individuals have access to personal data and are accountable for the Security and Privacy of any personal data. 

Data Retention
We retain and store your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as permitted by law. 

User Rights and Choices
If you have any concerns about your data or would like to request that personal information be deleted, please contact us directly at support@ilovefrankly.com

Changes to This Policy
We may update this Privacy Policy from time to time. We will notify school districts and users of significant changes and update the effective date accordingly. Continued use of our platform after such changes constitutes acceptance of the revised policy.

Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at support@ilovefrankly.com

Privacy Policy
March 2025